This product contains 20 competencies related to important skills necessary for successful performance in business development, sales, customer service and account management functions. The specific competencies include Building Customer Loyalty, Client Focus, Consultative-Based Selling, Marketing, Persuasiveness, and Work Ethic. Each competency contains a minimum of 7 behavioral interview questions and an average of 13 questions. This product is best for those who assess and hire selling oriented positions. If you desire to significantly improve the hiring of top sales and marketing talent, we would hate to have you not experience increased success in your candidate selection processes.