Lessons From 10 Days of Travel

Lessons From 10 Days of Travel

The last two weeks have been packed full with client work in five cities necessitating plane, train and automobile travel through nine states! I write this while flying the final leg home; so far, the travel has been uneventful, except for auto traffic during rush...
Does Your Team Know Your Expectations?

Does Your Team Know Your Expectations?

  Later this week I will be meeting with my client Jim, the General Manager of a $300M business, to help ensure one of his direct reports, Mike, knows the expectations for the key role he’s been given. For the past several months, Mike has been saying all...
Stop Assuming Your Team Understands Expectations

Stop Assuming Your Team Understands Expectations

I was recently speaking with a client, Tim, who runs a $200 million division of a larger company. The topic of our conversation revolved around one of his direct reports, Neal, who was not delivering up to Tim’s expectations. Tim has been dealing with this issue for...
How Wide Is Home Plate?

How Wide Is Home Plate?

In the spirit of spring, a new baseball season is about to get underway. Recently I read a baseball-related story with a great message. Back in 1996, at a conference for baseball coaches, one of the guest speakers was a 78-year-old, former college baseball coach who...