by Bill Bliss | Apr 13, 2021 | Communication, Uncategorized
Recently, I was meeting with a client and his four-person leadership team. The client, Jim, has owned this business for 30 years, has seen up times and downtimes, been through recessions and booms. Now, he is ready to move on and some of the leaders want to buy the...
by Bill Bliss | Nov 7, 2018 | Communication
This was a very interesting week for me. Actually, it was the culmination of observing a consistently common element at play over the course of many weeks. Both the clients I have been working with and many of their employees I have spoken to have expressed a common...
by Bill Bliss | Jun 20, 2018 | Communication, Teams
Think of a person who was an exceptional performer as a technician, systems analyst, accountant, sales representative or any other individual contributor role. What many well-intentioned companies do is promote this stellar performer to become a manager or leader over...
by Bill Bliss | Jun 6, 2018 | Communication
Who do you admire the most? When that person comes to mind, think of five qualities about that person and I’ll bet one of those characteristics is their positive attitude. We have a choice we can make every day about the attitude we will adopt and demonstrate. Will we...
by Bill Bliss | Mar 14, 2018 | Communication
Last week, I was facilitating a planning session on sales goals for a client. The first question I asked the group of five participants was, “What does your company offer which is far and above what your competitors offer?” The discussion on just this question went on...
by Bill Bliss | Feb 21, 2018 | Communication, Leadership, Teams
Imagine being a CEO, community leader or politician and receiving a vote or letter of “no-confidence” signed by those you are leading. Ouch! Darryl Duncan is the CEO of a hospital in Morgantown, WV and according to WVNews.com, he received such a letter in early...
