by Bill Bliss | Jun 20, 2018 | Communication, Teams
Think of a person who was an exceptional performer as a technician, systems analyst, accountant, sales representative or any other individual contributor role. What many well-intentioned companies do is promote this stellar performer to become a manager or leader over...
by Bill Bliss | Jun 13, 2018 | Teams, Uncategorized
Leaders become great not because of their power or results, but because of their ability to empower others. To create anything lasting, to develop a team or organization that can grow and improve, to build anything for the future, a leader’s main responsibility is to...
by Bill Bliss | Jun 6, 2018 | Communication
Who do you admire the most? When that person comes to mind, think of five qualities about that person and I’ll bet one of those characteristics is their positive attitude. We have a choice we can make every day about the attitude we will adopt and demonstrate. Will we...
by Bill Bliss | May 23, 2018 | Teams
I was recently speaking with a client, Tim, who runs a $200 million division of a larger company. The topic of our conversation revolved around one of his direct reports, Neal, who was not delivering up to Tim’s expectations. Tim has been dealing with this issue for...
by Bill Bliss | May 9, 2018 | Teams
Most people would agree that accomplishing a challenging goal with success requires everyone on the team to operate at a high level of performance. The more challenging the goal, the higher the performance level must be. So this raises two helpful questions, “When do...
by Bill Bliss | Apr 18, 2018 | Teams
As leaders, we are aware of how recent research indicates the trend of employees leaving their managers, not the company. I have often wondered if the managers who have higher staff turnover lack the self-awareness to realize how their “stress-inducing” actions are...