Stop Assuming Your Team Understands Expectations

I was recently speaking with a client, Tim, who runs a $200 million division of a larger company. The topic of our conversation revolved around one of his direct reports, Neal, who was not delivering up to Tim’s expectations. Tim has been dealing with this issue for...
Does Your Team Prefer To Be Managed Or Led?

Does Your Team Prefer To Be Managed Or Led?

Most people would agree that accomplishing a challenging goal with success requires everyone on the team to operate at a high level of performance. The more challenging the goal, the higher the performance level must be. So this raises two helpful questions, “When do...

Five Ways Leaders Stress Out Their Teams (And How Not To)

As leaders, we are aware of how recent research indicates the trend of employees leaving their managers, not the company. I have often wondered if the managers who have higher staff turnover lack the self-awareness to realize how their “stress-inducing” actions are...
Avoiding A “No-Confidence” Vote

Avoiding A “No-Confidence” Vote

Imagine being a CEO, community leader or politician and receiving a vote or letter of “no-confidence” signed by those you are leading. Ouch! Darryl Duncan is the CEO of a hospital in Morgantown, WV and according to WVNews.com, he received such a letter in early...
Are Those On Your Team Hungry?

Are Those On Your Team Hungry?

As I work with leaders in all walks of life, a question they often ask sounds something like, “What key traits should I look for in a team member?” I was reminded of this recently when I read an email from my friend Regi Campbell. Although he was writing in a somewhat...
Employee Loyalty – Who’s Listening?

Employee Loyalty – Who’s Listening?

While I was waiting to board a plane recently, I overheard the following conversation between two men in the gate area, who were airline pilots. It got me thinking about employee loyalty. I’ll call them Harry and Joe because I don’t know their real names. Harry: The...